Magically Magnetic Inc., PO Box 219, Saxonburg PA 16056

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Magically Magnetic Store Policies
Tracking
Transit Time
Shipping and Handling Rates
48 Continental US States
Alaska, Hawaii and US Territories
Canada
All Other Countries
Oversize, Overweight or Special Handling Surcharge
Overnight Shipping of Samples
Best Price Guarantee
Free Gifts
Custom Orders
Canceling an Order
Unwanted Product
Returns and Refunds
Damaged Shipments
Exchanges
Track your order
Magically Magnetic confirms the receipt your Internet order by e-mail. When your order is shipped we will notify you again by e-mail with the date of the shipment and the UPS tracking number if your package has shipped by this service. You may track your package at the UPS website by using the UPS tracking number.

Transit Time
We are located in Western Pennsylvania and operate Monday through Friday from 8am to 4pm EST. Orders are processed efficiently and quickly in the order they are received. For faster processing, please select Rush Processing. It is very important for you to give us a valid street address including any company name, apartment number or letter. Most small orders ship by US Priority Mail and should arrive in 2-3 business days. Large orders ship by UPS Ground and delivery usually takes about 3-5 business days, depending on your location.

48 Continental US States
Magically Magnetic, Inc. ships most orders by Priority Mail when possible or United Parcel Service when necessary depending on weight and distance shipped. We reserve the right to make that determination. Customers may contact us to request special expedited service at their own expense. Expedited services include UPS or FedEx overnight, second day air, third day air and Saturday delivery. We usually ship the day the order is received or the day after the order is received, depending on what time in the day the order is placed. Orders received late in the day on Friday or the day before a holiday will usually ship the first regular business day after the weekend or holiday. Shipping costs are calculated based on the chart below.

Order Total Shipping Charge
up to $ 1.00 $ 1.99
$ 1.01 - $1.99 $ 2.99
$ 2.00 - $2.99 $ 3.89
$ 3.00 - $ 3.99 $ 4.79
$ 4.00 - $ 24.99 $ 6.50
$ 25.00 - $ 39.99 $ 8.00
$ 40.00 - $ 74.99 $ 12.50
$ 75.00 - $ 99.99 $ 14.50
$ 100.00 - $ 199.99 $ 16.00
$ 200.00 - $ 399.99 $ 25.50
$ 400.00 - $ 599.99 $ 43.00
$ 600.00 - $ 999.99 $ 60.00
$ 1000.00 and over $ 80.00
 

Alaska, Hawaii and US Territories
Orders to Alaska, Hawaii and US Territories are assessed different shipping charges due to the higher shipping cost to these areas. If you would like to know the actual freight cost before placing an order, contact us. We usually ship Priority Mail Flat Rate Service whenever possible. These orders ship by air and have very fast delivery. If an order is too large or heavy, then we will ship by surface carrier (which may take up to 4 weeks to arrive), unless otherwise directed by the customer. We provide the best shipping service available for your money. Faster shipping requested by a customer is at the customer’s expense. Shipping costs are calculated based on the chart below.

Order Total Shipping Charge
up to $ 1.00 $ 1.99
$ 1.01 - $1.99 $ 2.99
$ 2.00 - $2.99 $ 3.89
$ 3.00 - $ 3.99 $ 4.79
$ 4.00 - $24.99 $ 6.50
$ 25.00 - $39.99 $ 8.00
$ 40.00 - $ 74.99 $ 12.50
$ 75.00 - $ 99.99 $ 16.00
$ 100.00 - $ 199.99 $ 25.00
$ 200.00 - $ 399.99 $ 38.00
$ 400.00 - $ 599.99 $ 50.00
$ 600.00 - $ 999.99 $ 75.00
$ 1000.00 and over $ 100.00

Canada
Orders less than $600.00 USD to Canada are assessed separate shipping and handling charges. This charge is added to the order automatically by our shopping cart system based on the chart below. Most orders are shipped Priority International Mail and delivery times vary. If you wish to ship using a different or faster method, please contact us for options and rates.

Actual shipping charges on orders larger than $600 value.
Our automatic shopping cart is only capable of configuring a true shipping charge for orders totaling less than $600.00 USD. For larger orders, an automatic default false shipping charge of $1000.00 USD is added to the order. Do not continue to place your order online! Please contact us for actual shipping rates and methods.

You are responsible for any additional taxes, duties and fees, if any, collected upon delivery. Please contact your customs agency for more information.

Order Total Shipping Charge
up to $ 1.00 $ 4.00
$ 1.01 - $1.99 $ 5.00
$ 2.00 - $2.99 $ 8.00
$ 3.00 - $ 3.99 $ 10.00
$ 4.00 - $ 24.99 $ 23.00
$ 25.00 - $ 39.99 $ 36.00
$ 40.00 - $ 74.99 $ 42.00
$ 75.00 - $ 99.99 $ 57.00
$ 100.00 - $ 199.99 $ 80.00
$ 200.00 - $ 399.99 $ 125.00
$ 400.00 - $ 599.99 $ 175.00
$ 600.00 and over Contact Us

All Other Countries
Please follow the directions below for placing an international order.

For small orders under $150.00, it is completely safe and effective to use our automatic shopping cart. You can go ahead and place your order totaling less than $150 US Dollars.

Actual shipping charges on orders larger than $150 value.
Our automatic shopping cart is only capable of configuring a true shipping charge for orders totaling less than $150.00 USD. For larger orders, an automatic default false shipping charge of $1000.00 USD is added to the order. Do not continue to place your order online! Please contact us for actual shipping rates and methods. Our automatic shipping cost calculator cannot calculate the charge as accurately as a real customer service person.

You are responsible for any additional taxes, duties and fees, if any, collected upon delivery. Please contact your customs agency for more information.

Order Total Shipping Charge
up to $ 1.00 $ 8.00
$ 1.01 - $1.99 $ 10.00
$ 2.00 - $2.99 $ 12.00
$ 3.00 - $ 3.99 $ 20.00
$ 4.00 - $ 24.99 $ 36.00
$ 25.00 - $ 39.99 $ 50.00
$ 50.00 - $ 74.99 $ 80.00
$ 75.00 - $ 99.99 $ 125.00
$ 100.00 - $ 149.99 $ 175.00
$ 150.00 or more Contact Us

Oversize, Overweight or Special Handling Surcharge
Additional shipping charges may apply to some items because of size, weight or special handling that is required to make sure your order reaches you safely. This surcharge is in addition to the standard calculated shipping fee. You will be contacted before your order is shipped. Our preferred shipping method is Priority Mail with three day service to any state but oversize products require additional handling and may only be shipped via UPS.

Overnight Shipping of Samples
Do you need a sample shipped overnight? We will gladly ship samples overnight by FedEx, UPS or Express Mail Postal Service. You are required to pay the expedited shipping charge. Just contact us and let us know of your needs and how you would like the sample shipped. Payment can be made by credit card or we can bill to your FedEx or UPS account number by shipping collect. Your account must allow freight collect shipping and be in good standing.

Best Price Guarantee
Magically Magnetic guarantees you get the best price available on your purchase. If you can find a better price on a comparable product before you buy from us, show us a current invoice or price quote from another company and we will meet or beat it.
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Free Gifts
Free gifts included with your order are totally at Magically Magnetic's discretion and cannot be returned or exchanged for other products.

Custom Orders
Orders for custom made frames or custom cut sheet good materials like shelf labels and self-adhesive sheet magnet can only be canceled before they are cut. Once a custom order is made, cut or delivered, they cannot be canceled or returned for full refund. If we feel the product is of a size that we can resell as is or it can be re-cut and resold, a total or partial refund will be calculated. These cases are determined on a case-by-case basis. Please be sure you want custom made product before you place the order.

Canceling an Order
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible bank fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. If you must cancel an order, Please contact us immediately. We ship most orders the same day the order is placed. We strictly adhere to the following cancellation policy:

  • If you cancel your order BEFORE it has been shipped, you may be assessed a 5% cancellation fee before credit is issued.

  • If you cancel your order AFTER it has been shipped, you may be assessed a 10% cancellation fee in addition to any applicable fees listed in our Return Policy, before credit is issued. This would be considered a return and not an order cancellation. Please follow our Return Policy.

  • Orders which are REFUSED AT DELIVERY without contacting us first for an RMA# will be assessed restocking, cancellation and any other applicable fees before credit is issued.

  • If you make a mistake and want to make a change to your order or change the shipping address for the order, please do not place a second order with the updated amounts or colors or shipping address. Please contact us immediately. Calling by phone is always best as if you leave a message by email or voicemail, we may not get it until the next day. If you contact us quickly, we can make most changes without incurring additional fees. We would love to help you in any way we can.

    Returning Unwanted Products
    If you decide that you want to return a purchase, you must contact us and explain why the purchase is being returned. We will give you a return merchandise authorization (RMA) number to print on the outside of the return package. This will insure that you get credit for the returned merchandise minus any restocking or cancellation fees. If there is a problem with the product that we are responsible for, you will receive a total 100% refund of the purchase price including shipping. If we made a mistake in what we shipped to you, we will gladly make any reasonable efforts to get the right materials to you. That does not mean however that we will overnight a package to you. We usually ship by Priority Mail and that takes three days to any state in the union. Again, our mistake will not cost you to return. Please contact us prior to any attempt to return merchandise.

    Returns and Refunds
    Please contact us for a RMA number, explaining the problem in detail. Be sure to state your reason for returning merchandise and include your invoice number. Unless we find the error to be ours, any return shipping charges are the customer's responsibility. Please note that all RMA# requests must be made within 10 days of delivery. Returns may be subject to a 10% restocking charge and a 10% cancellation fee. When returning product for a refund, you must return all free gifts. The product must be returned in new condition in the original packaging with the invoice. We will credit your Credit Card or send you a check for the original invoice amount minus applicable fees and shipping costs.

    Damaged During Transit
    Contact customer service immediately, explaining the problem in detail. Be sure to keep your package materials and invoice, UPS may want to inspect them. We will advise you by email what to do.

    Exchanges
    Please contact customer service for a RMA number, explaining the problem in detail. Be sure to state your reason for exchanging merchandise and include your invoice number. Unless we find the error to be ours, any exchange shipping charges, based on the total of the order, are the customer's responsibility and the product will be subject to a 10% restock charge. Please note that all RMA# requests must be made within 10 days of delivery. We can exchange product provided that the product is in new condition. We reserve the right to refuse product in less than new condition. The product must be returned in the original packaging with the invoice.

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    Magically Magnetic Paint and Photo FramesProudly Made in the USA
    Magically Magnetic Photo Frames offers only LYTLE mailable magnetic photo and picture frames. They are available in soft pockets, hard pockets, sleeve, and die-cut styles. It's the smart, easy, fun, modern way to protect and display your favorite pictures and photos. They're the Original and they're the best. We also have other magnetic photo products, scrapbooking and craft supplies by LYTLE. All LYTLE products are protected by US patent and copyright laws.

    Copyright © 1999 - 2014
    Magically Magnetic Photo Frames, PO Box 219, Saxonburg, PA 16056 Order by phone, 8am - 4pm, Eastern Time, 724-352-3747
    All Rights Reserved.

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